Critical Thinking Week 5 Research Paper Example | Topics and Well Written Essays - 250 words - 1

Critical Thinking Week 5 - Research Paper Example The downsizing was managed successfully in a way that job cuts were necessary and it was in the employee’s best interest to accept a buy out for their job. Events to handle the situation were what had to be done and managed in the best manner. The management leading up to the downsizing could have been handled better and prevented such a large loss. Challenges still remain in the auto industry in the sense that the auto industry has a lot of making up to do. Since filing bankruptcy, consumers and employees can no longer put their trust in the industry. The Force Field analysis website shows great tools that can be used to change initiative. The tool could be used in a change initiative at work for many different scenarios. The tool would be used during a strategic analysis project. A SWOT analysis could be performed and used as a tool to analyze whether or not there is more or less opposing forces for the change. The SWOT analysis will show strengths, weakness, opportunities and threats. These different areas can show where there is the less resistance and the most intensity. This can be very beneficial to changing initiative in the work place and can apply to many

Professional Devlopment- Research report Essay Example | Topics and Well Written Essays - 1500 words

Professional Devlopment- Research report - Essay Example This is crucial everywhere, especially at children’s settings as they are the practitioners’ responsibility. Therefore as a teacher, it is crucial to provide a supportive classroom environment suitable for children to engage in learning through creation of more lasting memory arising from brain involvement (McGaugh, 2003). In engaged learning, the focus of the teacher should be to connect new information to what is known already instead of teaching pupils in isolation (Helm, 2008, p. 2). Helm (2008) also reveals a project approach as one of the means of engaged-learning that enables students to bond the convention knowledge and skills with the world they live. According to the national Union of Teachers (2012-13), the professional duties of teachers are set out in detail in the School Teachers’ Pay and Conditions Document. It requires teachers to undertake a wide range of duties including in particular planning and teaching lessons, reporting on pupils’ pr ogress, maintaining good order and discipline, preparation of pupils for examination, collaborating with colleagues, safeguarding pupil health and safety. Practitioners need to provide various methods of effective learning as all children’s have different needs to be met. This can include singing, classroom toys, various games and physical movements. The role of the teachers is to help the child reach the milestone and reach their development stage. To do so it is essential to have a strong relationship with parents where they can communicate regarding the child’s feedback on their progress, share observations and discuss what can be done further. Current research from the Department of education (2013) (see appendix 1) shows that as of November 2012, there were 442,000 teachers - 4,000 up on November 2011. That is 7,800 higher than in 2005, and 36,200 higher than in 2000. , therefore the expectations for applying for a teaching job has

Reserve Bank Of India English Language Essay

Reserve Bank Of India English Language Essay The central bank of the country is the Reserve Bank of India (RBI). It was established in April 1935 with a share capital of Rs. 5 crores on the basis of the recommendations of the Hilton Young Commission. The share capital was divided into shares of Rs. 100 each fully paid which was entirely owned by private shareholders in the begining. The Government held shares of nominal value of Rs. 2,20,000. Reserve Bank of India was nationalised in the year 1949. The general superintendence and direction of the Bank is entrusted to Central Board of Directors of 20 members, the Governor and four Deputy Governors, one Government official from the Ministry of Finance. Ten nominated Directors by the Government to give representation to important elements in the economic life of the country, and four nominated Directors by the Central Government to represent the four local Boards with the headquarters at Mumbai, Kolkata, Chennai and New Delhi. Local Boards consist of five members each Central Government appointed for a term of four years to represent territorial and economic interests and the interests of co-operative and indigenous bank. The Reserve Bank of India Act, 1934 was commenced on April 1, 1935. The Act, 1934 (II of 1934) provides the statutory basis of the functioning of the Bank. The Bank was constituted for the need of following: To regulate the issue of banknotes To maintain reserves with a view to securing monetary stability and To operate the credit and currency system of the country to its advantage. Indian currency The Currency Department in RBI attends to the core statutory function of note and coin issue and currency management. This involves forecasting the demand for fresh notes and coins, placing the indent with four printing presses and mints, receiving supplies against those indents and distributing them through the 18 offices of the Bank, a wide network of currency chests Repositories and small coin depots. The Department also keeps an account of notes in circulation and also the stocks at RBI offices and currency chests. Bank notes The Reserve Bank has the sole authority to issue banknotes in India. Reserve Bank, like other central banks the world over, changes the design of banknotes From time to time. The Reserve Bank has introduced banknotes in the Mahatma Gandhi Series since 1996 and has so far issued notes in the denominations of Rs.5, Rs.10, Rs.20, Rs.50, Rs.100, Rs.500, and Rs.1000 in this series. Function of reserve bank of india Bank of issue Under Section 22 of the Reserve Bank of India Act, the Bank has the sole right to issue bank notes of all denominations. The distribution of one rupee notes and coins and small coins all over the country is undertaken by the Reserve Bank as agent of the Government. The Reserve Bank has a separate Issue Department which is entrusted with the issue of currency notes. The assets and liabilities of the Issue Department are kept separate from those of the Banking Department. Originally, the assets of the Issue Department were to consist of not less than two-fifths of gold coin, gold bullion or sterling securities provided the amount of gold was not less than Rs. 40 crores in value. The remaining three-fifths of the assets might be held in rupee coins, Government of India rupee securities, eligible bills of exchange and promissory notes Payable in India. Due to the exigencies of the Second World War and the post-was period, these provisions were considerably modified. Since 1957, the Reserve Bank of India is required to maintain gold and foreign exchange reserves of Ra. 200 crores, of which at least Rs. 115 crores should be in gold. The system as it exists today is known as the minimum reserve system. CONCEPT AND MEANING of deficit financing Deficit financing refers to means of financing the deliberate excess of expenditure Over income through printing of currency notes or through borrowings. The term is also generally used to refer to the financing of a planned deficit whether operated by a government in its domestic affairs or with reference to balance of payment deficit. In the West, the phrase Deficit financing has been used to describe the financing of a deliberately created gap between public revenue and expenditure or a budgetary deficit. This gap is filled up by government borrowings which include all the sources of public borrowings viz., from people, commercial banks and the Central Bank. In this manner idle savings in the country are made active. This increases employment and output. But according to Indian budgetary documents government resorting to borrowing From the public and the commercial banks does not come under deficit financing. These are included under the head of Market Borrowings and government spending to the extent of its market borrowings does not result in or lead to deficit financing. In the Indian context, public expenditure, which is financed by borrowing from the public, commercial banks are excluded from deficit financing. While borrowing from the central bank of the country, withdrawal of accumulated cash balances and issue of new currency are included within its purview. Deficit financing in Indian context occurs when there are budgetary deficits. Let us Now discuss the meaning of budgetary deficit. Budgetary deficit refers to the excess of total expenditure (both revenue and capital) over total receipts (both revenue and capital). In the words of the First Plan document, the term deficit financing is used to denote the direct addition to gross national expenditure through budget deficits, whether the deficits are on revenue or on capital account. The essence of such a policy I lies, therefore, in government spending in excess of the revenue it receives in the Shape of taxes, earnings of state enterprises, loans from the public, deposits and funds and other miscellaneous sources. The government may cover the deficit either by running down its accumulated balances or by borrowing from the banking system (Mainly from the Central Bank of the country) and thus creating money. Thus, the government tackles the deficit financing through approaching the Central Bank of the country i.e. Reserve Bank of India and commercial banks for credit and also by withdrawing its cash balances from the Central Bank. The magnitude of actual budget deficit during the seventh plan had been of the order of Rs. 29,503 crore (at 1984-85 prices) which was more than double the estimate of Rs. 14,000 crore. The Budget for 1990-91 laid stress on limiting the size of the budget Deficit through containment of expenditure growth and better tax compliance. The budget programmed a deficit of Rs. 1,10,592 crore in 1989-90. The revised estimates for the year 1990-91 placed the budgetary deficit at Rs. 10,772 crore which is nearly 50% higher than the budget estimate. Proper financial management demands that the revenue receipts of the government, which are in the shape of taxes, loans from the public, earnings of the state enterprises etc., should not only meet the revenue expenditure but also leave a surplus for financing the plan. Contrary to this deficits on revenue account are growing year after year. For example the revised estimates place the deficit on revenue account during 1990-91 at Rs. 17,585 crore as against the budget deficit of Rs. 10,772 crore. A higher revenue deficit implies higher borrowed resources to cover the deficit leading to higher interest payments thus creating a sort of vicious circle. ROLE OF DEFICIT FINANCING AS AN AID TO FINANCING ECONOMIC DEVELOPMENT Deficit financing has been resorted to during three different situations in which objectives and impact of deficit financing are quite different. These three situations are war, depression and economic development. Deficit financing during war Deficit financing has its historical origin in wlr finance. At the time of war, almost every government has to spend more than its revenue receipts from taxes and borrowings. Government has to create new money (printed notes or borrowing from the Central Bank) in order to meet the requirements of war finance. Deficit financing during war is always inflationary because monetary incomes and demand for consumption goods rise but usually there is shortage of supply of consumption goods. Deficit financing during depression The use of deficit financing during times of depression to boost the economy got impetus during the great depression of the thirties. It was Keynes who established a positive role for deficit financing in industrial economy during the period of depression. It was advocated that during depression, government should resort to Construction of public works wherein purchasing power would go into the hands of people and thereby demand would be stimulated. This will help in fuller utilization of already existing but temporarily idle plants and machinery. Deficit spending by the government during depression helps to start the stagnant wheels of productive machinery and thus promotes prosperity. Deficit financing and economic development Deficit financing for development, like depression deficit financing, provides stimulus to economic growth by financing investment, employment and output in the economy. On the other hand development deficit financing resembles war deficit financing in its effect on the economy. Both are inflationary though the reasons for price rise in both the cases are quite different. When government resorts to deficit financing for development, large sums are invested in basic heavy industries with long gestation periods and in economic and social overheads. This leads to immediate rise in monetary incomes while production of consumption goods cannot be increased immediately with the result that prices go up. It is also called the inflationary way of financing development. However, it helps rapid capital formation for economic development. Inflation may occur if the government of country prints money in excess that what is actually required, to deal with financial emergencies. This results in the escalation of the prices with rapidity, to keep pace with the currency surplus. This situation is known as the Demand- Pull, which is characterized by forceful escalation of the prices, owing to a higher demand. That is deficit inflation. Deficit Inflation. It is the inflation caused by deficit financing. When the government budgets contain heavy deficit financing, through creating new money, the purchasing power in the community increases and prices rise. This may be referred as to as deficit-induced inflation. During a planning era, when government launches upon heavy investment, it usually resorts to deficit financing, when adequate resources are not found. An inflationary spiral develops due to deficit financing, when adequate resources are not found. An inflationary spiral develops due to deficit financing, when the production of consumption goods fails to keep pace with the increased money expenditure. CAUSES OF DEFICIT INFLATION Deficit Financing In order to meet its mounting expense the government resorts to deficit financing by borrowing from the public and even by printing more notes. This raises aggregate demand ill relation. to aggregate supply, thereby leading to inflationary rise in prices. This .is also known as deficit induced inflation. Increase in Money Supply. Inflation is caused by an increase in the supply of money which. leads to increase in aggregate demand. The higher the growth rate of the nominal money supply, the higher is the rate of inflation. Modern quantity theorists do not believe that true inflation starts after the full employment level. This view is realistic because all advanced countries are faced with high levels of unemployment and high rates of inflation. EFFECTS OF INFLATION Inflation affects different people differently. This is because of the fall in the value of money. When price rises or the value of money falls, some groups of the society gain, some lose and some stand in between. Broadly speaking, there lire two economic. Groups in every society, the fixed income group and the flexible income group. People belonging to the first group loss and those belonging to the second group gain. The reason is that the price movements in the case of different goods, services, assets, etc. are not uniform. When there is inflation, most prices are rising, but the rates of increase of individual prices differ much. Prices of some goods and services rise faster, of others slowly and of still others remain unchanged. We discuss below the effects of inflation on redistribution of income and wealth, production, and on the society as a whole. The society who suffered with loss Salaried Persons. Salaried workers such as clerks, teachers, and other white collar persons lose when there is inflation. The reason is that their salaries are slow to adjust when prices are rising. Wage Earners. Wage earners may gain or lose depending upon the speed with which their wages adjust to rising prices. If their unions are strong, they may get their wages linked to the living index. In this way, they may be able to protect themselves from the bad effects of inflation. But the problem is that there is often a time lag between the raising of wages by employers and the rise in prices. So workers lose because by the time wages are raised, the cost of living index may have increased further. But where the unions have entered into contractual wages for a fixed period, the workers lose when prices continue to rise during the period of contract. On the whole, the wage earners are in the same position as the while collar persons. Fixed Income Group. The recipients of transfer payments such as pensions, unemployment insurance, social security, etc. and recipients of interest and rent live on fixed incomes. Pensioners get fixed pensions. Similarly the rentier class consisting of interest and rent receivers get fixed payments. The same is the case with the holders of fixed interest bearing securities, debentures and deposits. All such persons lose because they receive fixed payments, while the value of money continues to fall with rising prices. Among these groups, the recipients of transfer payments belong to the lower income group and the rentier class to the upper income group. Inflation redistributes income from these two groups towards the middle income group comprising traders and businessmen. Agriculturists. Agriculturists are of three types, landlords, peasant proprietors, and landless agricultural workers. Landlords lose during rising prices because they get fixed rents. But peasant proprietors who own and cultivate their farms gain. Prices of farm products increase more than the cost of production. For prices of inputs and land revenue do not rise to the same extent as the rise in the prices of farm products. On the other hand, the landless agricultural workers are hit hard by rising prices. Their wages are not raised by the farm owners, because trade unionism is absent among them. But the prices of con-sumer goods rise rapidly. So landless agricultural workers are losers. The society who got profit Businessman. Business of all types, such as producers, traders and real estate holders gain during periods of rising prices. Take producers first. When prices are rising, the value of their inventories (goods in stock) rise in the same proportion. So they profit more when they sell their stored commodities. Equity Holders Persons who hold shares or stocks of companies gain during inflation. For when prices are rising, business activities expand which increase profits of companies. As profits increase, dividends on equities also increase at a faster rate than prices. REASON OF WHY DO NOT PRINT MORE MONEY:- After the print of more money inflation will came in economy and mostly middle classes and poor people can suffered with inflation because, incomes of the rich have increased and middle and poor classes have declined with inflation. Inflation brings about shifts in the distribution of real income from those whose money incomes relatively inflexible to those whose money incomes are relatively flexible. The poor and middle classes suffer because their wages and salaries are more or less fixed but the prices of commodities continue to rise. They become more impoverished. On the other hand, businessmen, industrialists, traders, real estate holders, speculators, and others with variable incomes gain during rising price The latter category of persons become rich at the cost of the former group. There is unjustified transfer of income and wealth from the poor to the rich. As a result the rich roll in wealth and indulge in conspicuous consumption, while the poor and middle classes live in abject misery and poverty. Conclusion:- By the study of above things we got conclusion if the government print more money than may economy can trap in inflation and poverty may be increases broadly because, middle classes and poor people can suffered with inflation because, incomes of the rich have increased and middle and poor classes have declined with inflation. Inflation brings about shifts in the distribution of real income from those whose money incomes relatively inflexible to those whose money incomes are relatively flexible. REFERENCE:- RBI:- http://finance.indiamart.com/investment_in_india/rbi.html INDIAN CURRENCY:- http://www.rbi.org.in/currency/faqs.html BANK NOTES:- http://finance.indiamart.com/investment_in_india/rbi.html FUNCTION OF RBI:- http://finance.indiamart.com/investment_in_india/rbi.html DEFICIT FINANCING:- http://www.egyankosh.ac.in/bitstream/123456789/25383/1/Unit-14.pdf ROLE OF DEFICIT FINANCING:- http://www.egyankosh.ac.in/bitstream/123456789/25383/1/Unit-14.pdf DEFICIT INFILATION:- http://www.managementparadise.com/forums/archive/index.php/t-50041.html CAUSES OF DEFICIT INFILATION:- http://rbidocs.rbi.org.in/rdocs/content/PDFs/90018.pdfhttp://www.psnacet.edu.in/courses/MBA/economics%20notes/14.pdf EFFECT OF INFILATION:- http://www.psnacet.edu.in/courses/MBA/economics%20notes/14.pdf REASON:- http://www.egyankosh.ac.in/bitstream/123456789/25383/1/Unit-14.pdf

The Relationship Between Early Humans and Their Environment :: Environment Environmental Pollution Preservation

The Relationship Between Early Humans and Their Environment In television shows and textbooks, early humans are often presented as being an isolated force within their environments - that is, that they evolved with relatively little influence from their environment. This view often stresses the advances of human beings and their exploitation of the environment as a function of their anatomical development, particularly brain capacity. However, it fails to address the fact that human beings were not as we know ourselves to be today; that we were simply another large carnivore interacting with many different types of animals and environmental conditions, who happened to evolve into a social creature with capacities for reason and innovation. I believe that that aspect of human evolution is extremely important because it is the only way in which one can begin to decipher the reasons why humans evolved from a relatively "dumb" creature, one among many, to the animal which they are today. In A Green History of the World, Clive Ponting analyzes human history from humans' hunter-gatherer roots, their ability to stand upright, their use of speech, and their use of tools. Mary Stiner would emphasize that although these aspects of humanity are important, it is just as fruitful, if not more so, to study the interactions of humans with their faunal counterparts. In doing so, one can try to uncover the reasons why humans evolved into large predators capable of using speech and tools to survive rather than remain like their primate relatives, who are relatively non-predatory. In Stiner's article, "Modern Human Origins - Faunal Perspectives," she emphasizes that because of changes within human beings themselves and changes in the environment (climactic conditions and types of surrounding predators, competitors, and prey) were human beings able to perhaps diverge from these primates with non-modern human characteristics and instead evolve to resemble their predatory competitors. Interestingly, a work on the nature of dogs has shed some insight into this idea of Stiner's - that the predatory competitors of humans rather than human ancestors heavily influenced humans in their hunting and lifestyle habits. It has been debated for some time how dogs became domesticated animals, how and from where they evolved, and how they helped humans to evolve. In a New York Times article by Nicholas Wade ("From Wolf to Dog, Yes, but When?"), Wade convincingly argues that perhaps dogs were never domesticated by humans, but rather domesticated themselves as a survival skill.

Interpersonal Relationship and True Friend Essay

Tens of thousands, or one million? How many people will we meet in a whole lifetime, and how many of them do we have relationships with? Every person is born into a family without their choice, so they try to keep a good relationship with all family members to live happily, but sometimes it can be a misfortune for some people to get along with family members. However, we can choose to have good a relationship or not with acquaintances. Ive met with lots of people, sometimes I don’t get the chance to introduce myself, sometimes I had a good time with them, Sometimes I was disappointed by their behavior, and decided to say good-bye forever. There are many characteristics that determine whether a person is a friend or acquaintance. Considering my experiences, there are three types of acquaintances: true friends, ex-friends, and temporary acquaintances. I believe for a person to be considered a true friend they must be trustworthy and loyal. Someone whom will always stick by your side through thick and thin and would not sell you out. A true friend needs to be fair, caring, and loving. A true friend is someone who can make you smile or laugh; a person that will make you happy when you are sad. However, a true friend needs to be honest and must be able to tell you the truth even if it isn’t pleasant to hear. A true friend needs to be able to tell you something that you might not want to hear. At the same time, a true friend needs to be someone who wont try to change the way a person is and needs to be able to accept different personalities and characteristics. A true friend must know that it is very hard to gain trust; however. it is easy to lose it. People might say that a life without a true friend is no life at all. On the other hand there are people who I can’t say are friends anymore, so I consider them ex-friends. I was once close to them because of good times, humor, first impression, or similar interests, but later found out they used me, lied, and were selfish. I sometimes felt resentful, and realized I had better

Backwood Mail Order Case Essay

Backwoods is a mail order company that is into camping supplies and outdoor clothing. Gerald Banks, the operations manager of the customer service division, is interested in training his 40 employees in the customer orders group to be more effective in handling customer complaints and problems. The organizational structure is as follows: The customer orders division has 40 employees and four supervisors whereas the shipping division has 32 employees and 3 supervisors. The employees are evenly divided into two shifts – A day shift and a night shift. The customer orders division is responsible for recording customer orders and check availability of each item ordered. The orders are then transferred to the shipping division which is in charge of ensuring the product is shipped to the customers. The constraint to be kept in mind before designing the training program is that service should not stop to their customers. The problems as identifies by a needs assessment specify that majority of the errors resulting in merchandise return is because of incorrect entry of size in the computer. Based on this the goals of the training program include reducing merchandize returns and creating a positive image of backwoods in the minds of its customers and employees. Questions 1. Write several clear, measurable objectives for the training to be delivered to the employees in the customer order group. The needs assessment output indicates problems to be addressed according to the organizational and task analysis. Before setting measurable outputs, the company first needs to perform person analysis as well to identify whether there are some employees who are excellent with certain attributes but lack at certain different aspect. Since the customer order group is the main point of contact for the customers, it is imperative that the quality of customer interaction should improve. Apart from telephone etiquette training, the customer order group should also have deep knowledge about the product portfolio. Keeping this in mind, we suggest the following objectives for the training. a. Development of in depth knowledge about the product portfolio: This objective should make sure that every customer service representative is abreast on the products and the different SKU’s of that product. This will need interaction with the products team, and periodical evaluation will be required for the same. b. Ensuring better data entry by rechecking customer knowledge of sizes: Because 78% of the merchandise returns are due to problems with size, features, and/or color selections, representatives must be trained in data entry, as well as order verification. Most of the problems can be eliminated by order verification and probably a sample, or description of the product. Also a habit of being inquisitive needs to be inculcated amongst the employees so that they ensure that the customer is aware about the different sizes in the different products. c. Being polite and prompt in handling customer complaints: A polite and prompt response from the employee will help in improving customer experience and would thus aid in creating a better image of the company. Also this will reduce the clutter that is caused in the workplace which will  further increase productivity and improve order time. d. Improving the company image and boosting employee morale The company branding has to be improved among the customers so that there can be many more repeat orders. To this extent, representatives have to be trained on the discount/promotional offers, product superiority etc. Career opportunities have to be explained and performance reviews should be setup so that employees are content as well. 2. Develop a recommendation for the training plan that includes the training techniques that should be used and the length of training Since customer orders department interacts with customers on a daily basis, the training technique will primarily consist of an off the job training program conducted in batches so that customer orders can be simultaneously fulfilled. Off the Job training phase in batches: a. Simulation and Virtual Reality techniques are recommended with every employee getting a chance to face a simulated customer complaint call and on the basis of their performance, feedback would be given. b. The training program should have classroom instructions and role plays. This will be helpful in customer interactions, and telephone etiquette. The classroom training session should include representatives from the product department, wherein the participants have an opportunity to clarify real life questions. Role play would include dealing with difficult customers, call forwarding etc. Since each hour of classroom training would require 6 hours of designing, this is an ideal combination. c. It should have an e-learning component. This will include information on the product portfolio and product usage. This component can also include data entry techniques to facilitate timely feed and retrieval of data. d. There should be a peer training component too, wherein star performers in the job would be asked to train newcomers and freshers. e. Cross functional training should be offered to the order processing as well as shipping department, since each department should be aware of the processes in the  other. f. Rewards should be planned for in the training program for the most improved employee. This would help incentivizing the process. A batch plan is recommended, since at any point of time, we cannot have all the customer representatives busy in training. Identification of time slots with lesser load should be done, and batches of 5 would be ideal so that the floor wouldn’t be completely empty at any point in time. Given an 8 hour window, a training of 1 hour every day for two weeks would be ideal to cover the required objectives. This will then be followed up with the on the job component. On the job training phase: This is essentially a follow up phase wherein some of the calls of the employees would be recorded and feedback will be provided on the same. There will also be occasional surprise calls from HR posing as customers. Lastly cards with learning of the training program should be placed on the desk of each employee. This will also act as an effective way to evaluate the training program. 3. Offer a plan for evaluating the training program. Describe the criteria that will be used and the design you will employ. We propose the widely accepted four-level framework for evaluation of the training program. Phase 1: Reaction of trainees: A simple questionnaire can be used to record the response of the trainee with his ratings on the training program. A few sample questions could be: a. What were your expectations out of the program? Were they met? b. How would you rate the time allotted to the training program? c. How would you rate the instructor? d. How would rate the design of the program? Phase 2: Learning of the trainees: The performance of the trainees can be gauged and recorded before the training program. The evaluation criteria would be the average number of errors in the past month and knowledge about product. These scores can then be compared with post training scores to evaluate the effectiveness of the training program. Phase 3: Observation of trained employees: This can be done by recording some of the calls of the employees and occasional surprise calls from HR posing as customers. The improvement in their performance with respect to promptness and politeness of response can help in evaluating the training program. Customer interaction and communication effectiveness should also be evaluated by supervisors. Also feedback can be taken from customers as well. Phase 4: Return on investment: The return on investment can be measured by calculating the savings in cost due to reduction in the number of returns. Also increased number of orders due to better customer satisfaction can be considered in considering the payoff from the training program. This can then be compared with the cost of the training program to measure effectiveness.

Marco Polo essays

Marco Polo essays Marco polo was born 1254 AD and died 1324 AD. He was a traveler and author and his experiences in China influenced interest in Asian trade. Marco polo was born in Venice. Venice was a very important center of trade in medieval Europe many of the goods that were traded include silk porclin and other goods from china. Very little is known about Marco pools early life. Marco polo probably received a typical education included in read, write, and calculate. Marco Polos writings are the primary source of information about the travels of his father and uncle, Niccoli and Maffeo Polo, who were jewel merchants. Marcos father, Niccoli left on an exploring venture when Marcos mother was pregnant with Marco. They left Venice in 1260 on a commercial venture to the Black Sea ports of Constantinople. In 1262 a war broke out behind them and prevented them from returning home, so they processed farther east to the great central Asian trading city of Buhoro. After three years they joined a mission going to the ruler of China. The ruler of China welcomed them and asked them to teach him more about the religion of Christianity. The brothers returned to Europe to ask the pope to help. On Niccolis and Maffeos trip back to China in 1271, with the pope, to teach them more about Christianity, Niccolos son Marco went with them. Due to bad weather during the trip, the rest of the missionaries turned back. The three Polos continued the trip. In 1275 they reached the home of Kublai Khan, the ruler of China. Again, from Marcos writings, the ruler of China welcomed them warmly. The Polos spent the next 17 years in China. Kublai Khan liked Marco because he was a good storyteller. The ruler of China sent Marco on many diplomatic missions throughout his empire. Marco told Kublai Khan many interesting stories and observations about the lands he visited. The ruler of China eventually made Marco ...